At Dream Pinch we value your privacy and the trust you place in us. Our Privacy Policy ensures that your personal data is collected stored and used responsibly for purposes that enhance your experience with our resort. Whether it is your booking details contact information special preferences or activity choices we handle each aspect with confidentiality and care. We understand how important it is to keep your personal details safe while you enjoy peaceful getaways. From your first enquiry to your stay completion our data handling practices remain transparent secure and respectful. You can rely on us to protect your information and manage it professionally at all times. We are committed to upholding data privacy and maintaining your confidence in our services. Our team ensures your data is used only for communication related to your bookings services and updates. We also keep your preferences on record to personalise your resort experience. Each data use is aligned with our promise of trust professionalism and guest satisfaction.
The purpose of this policy is to explain how Dream Pinch collects stores uses and protects your personal data. Whether you are planning a romantic stay booking an adventure activity reserving a spa session or enquiring about dining experiences we ensure your data is processed transparently and fairly. We are committed to clarity so you understand why and how your data is used to serve you better. Our approach is to keep you informed about your data rights while using your information only for relevant operational needs. We view responsible data management as a core part of excellent hospitality and strive to keep our processes clear and accountable. Our team regularly reviews privacy practices to align with regulations and guest expectations. We do not collect unnecessary information that is unrelated to your services. We also ensure that your data is retained only as long as needed for our operational and legal requirements. By choosing us you can be confident your personal data is in safe hands.
Our team collects data such as your name contact number email address booking details special requests and payment preferences to provide you with seamless services. We do not use your data for purposes that do not support your stay and resort activities. Each data point is collected only when necessary and processed securely for its intended purpose. By focusing on relevance we aim to ensure your information is used effectively to personalise your experience and improve our services. We may use your contact details to send booking confirmations reminders and relevant updates. We also store your preferences for room type dining or activities to plan your stay efficiently. Our commitment is to keep data collection guest centric professional and purposeful at every step.
Protecting your personal data is extremely important to us. At Dream Pinch we implement secure data storage strong encryption and strict access protocols to keep your information safe. Our team follows well defined practices in compliance with data protection laws ensuring your details remain confidential at all times. We do not tolerate unauthorised sharing or misuse of your data and treat your information with the highest care and respect. Our privacy practices include limited data access only by authorised personnel. We conduct regular audits to verify compliance with security standards. Your data is used solely for booking processing service updates and essential operational communication. We also maintain encrypted backups to prevent data loss in unexpected situations. You can be confident that every measure is taken to protect your privacy with us.
We continuously review and improve our security systems to prevent any threats or breaches. This includes real time monitoring of our platforms regular security audits and adopting best cybersecurity practices to protect your data. Our team ensures your information remains safe so that you can book stays plan adventures and request services confidently. Your digital safety is as important to us as the quality of our hospitality. We also conduct staff training on privacy and security practices periodically. Our IT systems are protected by updated firewalls and antivirus tools. We use secure servers to manage your booking data efficiently. We limit data sharing with third parties and only work with compliant vendors. Our goal is to build your trust through robust and transparent data protection measures.
Dream Pinch works only with trusted and professional third party vendors who uphold our privacy and security standards. Every partner we engage with goes through a compliance check and is bound by strict confidentiality agreements. They are granted limited access only as needed to provide their services and are not allowed to use your data beyond its intended purpose. By working with reliable professionals we maintain full control over your information while ensuring seamless service to you. Our vendors include travel partners spa therapists adventure guides and payment gateway partners. We ensure that each vendor follows strict data handling procedures. Regular performance and compliance evaluations are conducted for all service partners. We select our partners based on their quality reliability and data protection standards. Your information is never used for external marketing purposes. Our commitment is to keep your data safe while delivering exceptional hospitality and service efficiency.
We regularly audit our data systems to ensure compliance with legal standards and responsible data handling practices. Our team receives training on privacy regulations and ethical data management. We also provide easy channels for you to share feedback or report concerns and we address all such matters seriously. Your insights help us uphold our commitment to transparency integrity and excellent service in every interaction. We track data access and usage to maintain accountability. You can request to access update or delete your data at any time within the legal scope. Our compliance team monitors data logs to detect any suspicious activity. We update our policies in line with evolving regulations and industry best practices. By choosing Dream Pinch you can be confident of transparent accountable and value driven data management.
If you have any questions regarding this Privacy Policy or how we handle your data please reach out to us. You can contact us via phone at +919790007294 or email us at support@dreampinch.com. Our office is located at 4A/1 Near Jain Health Center Anakkara Kerala 685512. Our team is always here to assist you with any inquiries preferences or privacy concerns. We aim to respond within 24 to 48 hours. Your trust matters deeply to us and we are committed to offering clear respectful and professional service at every step with Dream Pinch. We also welcome your suggestions on how we can improve our privacy practices and guest services. Our customer care representatives are trained to resolve privacy queries effectively. Feel free to connect with us for support or feedback anytime.